Privacy Policy (CostaConexion.es)

Effective date: 3 February 2026
Website: CostaConexion.es
Operated by: Tessaris Ai Limited, trading as CostaConexion.es
Company number: 782998
Registered address: SUITE 11042, 26/27 UPPER PEMBROKE STREET, DUBLIN 2, DUBLIN, D02 X361, IRELAND
Contact: support@costaconexion.es

This Privacy Policy explains how we collect, use, share, and protect personal data when you use CostaConexion.es (the “Website”).

1) Who we are

We are the “data controller” for personal data processed via the Website, unless stated otherwise.

2) What data we collect

We may collect the following categories of personal data:

A. Data you provide

• Account data (name, email, password or login token details)
• Business listing data (business name, category, location, phone, email, website, description, photos, opening hours, service areas)
• Messages or enquiries you send through the platform (content, date/time, recipient)
• Support requests (your contact details and the content of your request)

B. Data collected automatically

• Device and usage data (IP address, browser type, pages viewed, approximate location derived from IP, referral URLs, timestamps)
• Cookies and similar technologies (see “Cookies” below)

C. Payments (if/when enabled)

• We do not store full payment card details on our servers. Payments are handled by payment providers.
• We may receive limited payment-related information such as status (paid/unpaid), plan purchased, and transaction identifiers.

3) How we use your data

We use personal data to:

• provide and operate the Website and directory features
• create and manage accounts
• publish business listings and enable advertising placements
• process subscriptions and manage renewals/cancellations (when payments are enabled)
• respond to enquiries and support requests
• prevent fraud, abuse, and unauthorised access
• maintain, debug, and improve the Website
• comply with legal obligations

4) Legal bases (UK/EU-style)

Where applicable, we rely on these legal bases:

• Contract: to provide your account, listing, and paid services
• Legitimate interests: to run and secure the platform, prevent abuse, and improve services
• Consent: for certain cookies/marketing where required
• Legal obligation: to comply with laws, accounting, and regulatory requirements

5) How listings work (public information)

Business directory listings may be publicly visible and may include information such as business name, category, location/area, phone number, email address, website, description, images, and other listing fields you submit.

You are responsible for the personal data you choose to include in your public listing. If you publish personal contact details, they may be collected and used by others.

6) Sharing your data

We may share personal data with:

• Service providers who help us operate the Website (hosting, analytics, email delivery, security, customer support tools)
• Payment providers to process transactions (when enabled)
• Law enforcement/regulators if required by law or to protect rights and safety
• Business recipients when you submit an enquiry or message to a listed business

We do not sell your personal data.

7) International transfers

Your data may be processed in countries outside your country of residence (for example, where our hosting or service providers operate). Where required, we use appropriate safeguards for transfers.

8) Data retention

We keep personal data only as long as necessary for providing the services you use, complying with legal and accounting obligations, resolving disputes and enforcing agreements, and security and fraud prevention.

9) Security

We use reasonable technical and organisational measures to protect personal data. However, no online service can guarantee absolute security.

10) Cookies

We use cookies and similar technologies for essential site functionality (e.g., login/session), security, and performance/analytics (optional depending on configuration).

11) Your rights

Depending on your location, you may have rights to access your personal data, correct inaccurate data, delete data, restrict or object to certain processing, data portability, and withdraw consent (where consent is the basis).

To exercise these rights, contact: support@costaconexion.es.

12) Children

The Website is not intended for children under 16. We do not knowingly collect personal data from children.

13) Third-party links and services

The Website may contain links to third-party sites (e.g., a business’s website). We are not responsible for the privacy practices of third-party sites.

14) Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated version on the Website with a new effective date.

15) Contact

Email: support@costaconexion.es
Company: Tessaris Ai Limited (t/a CostaConexion.es)
Company No.: 782998
Address: SUITE 11042, 26/27 UPPER PEMBROKE STREET, DUBLIN 2, DUBLIN, D02 X361, IRELAND